Area Managers   Area Managers are accountable for providing coaching, leadership and operational support to 8-10 KFC Restaurants within a defined Area. Area Managers are sourced internally, so you will need to earn this position in the Company through promotion. Restaurant General Managers   The Restaurant General Manager is accountable for creating and running an energetic and valuable work environment, which is committed to serving the best chicken at the fastest speed and with a smile. The Restaurant General Manager reports directly to an Area Manager and is accountable for successfully implementing and maintaining all Company policies and procedures in relation to operations, customer service, cash handling, marketing, purchasing, human resources, health & safety, administration, training and development Restaurant General Managers are sourced internally, so you will need to earn this position in the Company through promotion. Assistant Managers   The Assistant Manager is responsible for assisting the Restaurant General Manager (RGM) in creating an energetic and valuable work environment, which is committed to serving the best chicken at the fastest speed and with a smile. Assistant Managers are also responsible for ensuring all Company policies and procedures are followed in relation to operations, customer service, cash handling, marketing, purchasing, human resources, health & safety, administration, training and development. Assistant Managers are sourced internally, so you will need to earn this position in the Company through promotion. Trainee Managers    Responsible for assisting the Restaurant General Manager and Assistant Managers in creating an energetic and valuable work environment, which is committed to serving the best chicken at the fastest speed and with a smile. Trainee Managers help with day-to-day running of the restaurant, and need to ensure that all operations, customer service, cash handling, marketing, purchasing, human resources, administration and training & development policies are followed. Skills & Abilities Trainee Managers must have at least a year 10 education and 2 years work experience in a managerial/supervisory role. Must have excellent customer service skills and the ability to deal with customers complaints Excellent communication skills Must have the ability to develop competent computer skills Be able to motivate, delegate and co-ordinate Willing to work shift work with an energetic approach Able to lift and carry awkward/heavy items Must have a reliable vehicle and current driver’s licence Rewards & Benefits Attractive performance-based salary and bonuses reviewed quarterly for all Managers Manager of the Quarter and Manager of the Year Competitions Annual Champions Club recognising those Stores that deliver outstanding customer service Store Managers attend an annual conference Top 20 Store Managers attending a week long Development Program Annual Chairman’s Dinner recognising those employees with more than 15 years service "Recognition Culture”, which ensures that hard work and good performance does not go unnoticed Customer Service Team Members    Responsible for working the service areas and ensuring quality product, service and cleanliness is delivered to all customers at top speed and with a smile! Skills & Abilities Preparation of food Stock rotation Cash register operations and ability to follow cash handling procedures Cleaning of service and dining areas Must be prepared to work nights and weekends Friendly disposition with the ability to work as part of a team Rewards & Benefits CHAMPS Excellence Recognition Program for Team Members provides the opportunity to earn monetary rewards Annual CHAMPS Challenge Discount Card entitles Team Members to 20% off all meals “Recognition Culture”, which ensures that hard work and good performance does not go unnoticed Food Service Team Members    Responsible for putting the crunch in the coating and the zing in the Zinger…the cook’s main task is to prepare and cook the irresistible KFC products! The cook must also maintain the cleanliness of the cooking area as well as the quality of product and speed of preparation. Skills & Abilities Food preparation Stock rotation Maintaining cleanliness of cooking areas and floors Must be prepared to work nights and weekends Friendly disposition with the ability to work as part of a team Rewards & Benefits CHAMPS Excellence Recognition Program for Team Members provides the opportunity to earn monetary rewards Annual CHAMPS Challenge Discount Card entitles Team Members to 20% off all meals “Recognition Culture”, which ensures that hard work and good performance does not go unnoticed